Gambling is entertainment. It should stay that way. 92game provides every registered Pakistani user with a full suite of responsible gambling tools — deposit limits, loss limits, session controls and self-exclusion — built directly into the platform, free of charge, accessible at any time. This page explains those tools, the warning signs to watch for, and where to find support if gambling stops feeling like fun.
Responsible gambling is not a disclaimer — it is a practice. At 92game, it means giving every user the information, tools and support needed to make genuine choices about how they gamble, and to stop when they want to.
The Pakistan market has a passionate sports culture — from PSL nights in Lahore to T20 internationals watched from Karachi to Peshawar. 92game sits at the intersection of that enthusiasm and online wagering. That position comes with a clear obligation: to ensure that entertainment never slides into harm.
Our responsible gambling framework is built around four principles:
If you answered "no" to any of the above, consider using the tools on this page or contacting 92game Support. This self-check is informational only and does not constitute a clinical assessment.
Every 92game account comes with these tools built in. No special request needed — access them directly from your account settings at any time.
Set a daily, weekly or monthly cap on how much PKR you can deposit into your 92game account. Once the limit is reached, no further deposits are accepted until the period resets. Increasing a deposit limit requires a mandatory cooling-off period — reductions take effect immediately.
Define the maximum amount in PKR you are willing to lose within a daily, weekly or monthly window. When that threshold is reached, wagering is suspended for the remainder of the period. Loss limits give you a hard financial boundary before a losing run causes real damage.
Set the maximum number of minutes or hours you spend on the platform in a single session. When the limit is reached, you receive a notification and are prompted to log out. Time limits are one of the simplest and most effective responsible gambling habits you can build.
Enable periodic on-screen notifications that display how long you have been logged in and how much you have wagered during the current session. Reality checks interrupt automatic play and give you a moment to reassess — particularly useful during live cricket in-play markets.
Take a short break from gambling — 24 hours, 48 hours, 7 days or 30 days — without closing your account permanently. During a cooling-off period your account is suspended for wagering, but you can still view your transaction history and contact support.
Permanently or indefinitely block access to your 92game account. Self-exclusion is available for minimum periods starting from 6 months and can be set to indefinite. It is the strongest tool available on the platform and is activated immediately upon request. Reversing self-exclusion requires a mandatory waiting period and support team verification.
Self-exclusion is the right choice if gambling is no longer something you feel in control of. It takes less than five minutes to activate on 92game and comes into effect immediately. Here is how:
Access your 92game account from any device. If you cannot log in due to a forgotten password, contact Support via live chat before proceeding — do not create a new account.
Navigate to the Responsible Gambling section within your account settings. All player protection tools — including self-exclusion — are grouped here.
Choose a self-exclusion period: 6 months, 1 year, 3 years or indefinite. If you are unsure, choose the longer option — you can always apply to have it reviewed after the minimum period has elapsed.
Confirm your selection. Your account is suspended immediately. You will receive a confirmation email. During the exclusion period you will not receive any promotional communications from 92game.
If you prefer not to navigate account settings, contact 92game Support via live chat or email and request self-exclusion verbally. The team will action it on your behalf within minutes, at any hour PKT (UTC+5).
Problem gambling can develop gradually and is not always obvious. The following warning signs — applicable to any player, whether they are following Pakistan cricket from Karachi or watching a PSL match in Lahore — are worth taking seriously:
Placing larger or more frequent bets to recover money already lost rather than gambling for enjoyment.
Concealing the amount of time or money spent on gambling from family members or close friends.
Using funds reserved for rent, utility payments or food — in PKR or otherwise — to fund gambling activity.
Staying up late to place bets, neglecting work, study or family obligations in order to gamble.
Using gambling as a way to escape anxiety, depression or personal difficulties rather than as structured entertainment.
Repeatedly gambling beyond the time or money you intended to spend, despite an initial intention to stop.
Recognising these signs in yourself — or in someone you know — is the first step. The next step is using the tools on this page or reaching out to 92game Support or a responsible gambling support service.
A quick reference overview of all player protection tools available on the 92game platform, their scope and how limit changes are handled.
| Tool | Periods Available | Reducing the Limit | Increasing the Limit | How to Activate |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate effect | Cooling-off period applies | Account Settings → Responsible Gambling |
| Loss Limit | Daily / Weekly / Monthly | Immediate effect | Cooling-off period applies | Account Settings → Responsible Gambling |
| Session Time Limit | Per session (custom minutes) | Immediate effect | Cooling-off period applies | Account Settings → Responsible Gambling |
| Reality Check | Every 15 / 30 / 60 minutes | Immediate effect | Immediate effect | Account Settings → Responsible Gambling |
| Cooling-Off / Break | 24h / 48h / 7d / 30d | Immediate effect | Not reversible during period | Account Settings or via Support |
| Self-Exclusion | 6 months / 1 year / 3 years / Indefinite | Immediate effect | Minimum period must elapse; verification required | Account Settings or contact Support |
All PKR deposit and loss limits apply across all payment methods. Tool availability and specific cooling-off durations may be updated in line with licence requirements — check your account settings for current configurations.
92game is strictly an adults-only platform. Age verification is a mandatory step in the registration and KYC process. No user under the age of 18 — or the higher minimum required by the Operator's licence jurisdiction — may register, deposit or wager on the platform. This requirement applies to all users irrespective of their location, including Pakistani users.
If you share a household or a device with younger family members in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or any other city, we recommend taking the following precautions:
Every new 92game account requires KYC verification including government-issued ID before full access is granted. Accounts that fail age verification are closed and deposit funds returned.
Third-party parental control software can block access to gambling websites and apps on shared devices. These tools are available for Android, iOS, Windows and other platforms commonly used in Pakistan.
92game does not engage in marketing directed at minors. All promotional content is restricted to verified adult account holders who have opted in to communications.
If you believe a minor has accessed or attempted to access 92game, report it immediately via live chat or by emailing our support team. All reports are treated confidentially and acted upon without delay.
If gambling is affecting your life, financial situation or relationships, please reach out. 92game Support is available 24/7 — and recognised responsible gambling support services exist in the Operator's licence jurisdiction.
The fastest way to activate a responsible gambling tool, request self-exclusion, or speak confidentially about your gambling is through 92game's live chat. Our support team operates on PKT (UTC+5) — 24 hours a day, 7 days a week. English and Urdu assistance is available.
92game operates under an international gaming licence. Recognised responsible gambling support organisations in the Operator's licence jurisdiction provide confidential advice, counselling and self-exclusion scheme access. We strongly encourage any player who feels they need additional support to contact those resources directly.
In Pakistan specifically, 92game does not hold a government-issued licence, and Pakistani national problem gambling hotlines do not cover offshore platforms. However, the following general guidance applies:
These responsible gambling tools and policies apply to all 92game users globally, including users accessing the platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and all other regions of Pakistan.
All responsible gambling tools are free, immediate and available to every 92game account holder. If you want to set limits, take a break or self-exclude — start from your account settings or contact support now. You can also review our full policies below.
🔞 18+ only — or the higher minimum required by the operator/licence jurisdiction. Gambling involves financial risk. Always gamble responsibly and within your means. The Prevention of Gambling Act, 1977 and other Pakistani laws may restrict online gambling. Users are solely responsible for compliance with local law.