This Privacy Policy explains how 92game collects, uses, stores, discloses and protects personal data belonging to users of the 92game platform. Please read this Policy carefully before registering an Account or submitting any personal information to us.
92game ("we", "us", "our" or the "Operator") operates the online gaming platform accessible at 92game.cam. We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform, including users based in Pakistan and internationally.
This Privacy Policy (the "Policy") sets out in transparent, clear terms how we collect, process, store, share and secure personal data in connection with your use of the 92game Platform, including account registration, identity verification (KYC), deposits, withdrawals, betting activity and customer support interactions.
This Policy applies to all visitors, registered users and Account holders of the 92game Platform. It should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference into our overall agreement with you.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably identify a natural person, directly or indirectly — including name, email address, date of birth, device identifiers and transaction records. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction. |
| "Data Controller" | The entity that determines the purposes and means of Processing Personal Data. For the purposes of this Policy, the Data Controller is 92game. |
| "Data Processor" | Any third party engaged by 92game to process Personal Data on its behalf, subject to data processing agreements. |
| "User" / "You" | Any individual who accesses the Platform, whether as a visitor or as a registered Account holder. |
| "KYC Data" | Identity and age verification documentation submitted during the Know Your Customer process, including government-issued identification and proof of address documents. |
| "Cookies" | Small text files stored on your device by the Platform for session management, analytics and functionality purposes. |
| "Platform" | The 92game website, mobile interface, applications and associated gaming services accessible at 92game.cam. |
When you create a 92game Account, we collect:
To comply with our licence obligations and age verification requirements, we collect:
In connection with deposits, withdrawals and wagering activity:
Where you use responsible gambling tools — such as deposit limits, loss limits, session time limits or self-exclusion — we record the configuration of those tools, activation dates and any changes you make. This data is used solely to enforce your chosen settings and cannot be used for marketing purposes.
We collect Personal Data through the following means:
We process your Personal Data on one or more of the following lawful bases:
| Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to perform the contract between you and 92game — including operating your Account, processing deposits and withdrawals, and resolving disputes. |
| Legal Obligation | Processing required to comply with our licence conditions, anti-money laundering obligations, age verification requirements and fraud prevention duties. |
| Legitimate Interests | Processing necessary for 92game's legitimate business interests — including Platform security, fraud detection, analytics and service improvement — where these interests are not overridden by your rights. |
| Consent | Processing based on your freely given, specific, informed and unambiguous consent — such as receiving promotional communications or participating in optional surveys. |
92game uses your Personal Data for the following purposes:
92game does not sell your Personal Data to third parties. We may share your data with the following categories of recipient, strictly for the purposes described in this Policy:
We engage third-party Data Processors to perform services on our behalf, including KYC and identity verification providers, payment processing partners, fraud detection services, cloud hosting infrastructure providers and customer support platform operators. All Data Processors are bound by data processing agreements that restrict their use of your data to the services they provide to 92game.
We may disclose Personal Data to gaming regulators, licensing authorities, financial intelligence units, law enforcement bodies or courts where we are legally compelled to do so, or where we believe in good faith that disclosure is necessary to prevent fraud, money laundering or other serious harm.
In the event of a merger, acquisition, restructuring or sale of all or part of 92game's business, Personal Data held by us may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer that materially affects your rights under this Policy.
92game does not sell, rent or trade your Personal Data to advertising networks, data brokers or any third party for commercial purposes unrelated to the services described in this Policy.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for Platform operation — session management, login authentication and security features. Cannot be disabled. | Session / short-term |
| Functional | Remembering your preferences such as language settings, currency display (PKR) and responsible gambling limit configurations. | Persistent (up to 12 months) |
| Analytics | Collecting aggregated, anonymised data on how users navigate the Platform — used for performance monitoring and improvement. No personally identifying information is shared with analytics providers. | Persistent (up to 24 months) |
| Marketing / Targeting | Used only with your consent to measure the effectiveness of promotional campaigns. These cookies do not track your activity on third-party websites. | Persistent (subject to consent) |
You may control non-essential cookies via your browser settings or the cookie preference centre on the Platform. Disabling strictly necessary cookies will affect Platform functionality, including the ability to log in or maintain your session. Disabling analytics or marketing cookies will not impair core Platform features.
92game retains Personal Data only for as long as is necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law or our licence conditions.
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | For the duration of the Account plus a minimum of 5 years following Account closure, as required by anti-money laundering regulations. |
| KYC Documents | Minimum 5 years from the date of submission or from Account closure, whichever is later. |
| Transaction Records | Minimum 5 years from the date of each transaction. |
| Support Communications | 3 years from the date of the communication, unless the matter is subject to ongoing dispute or legal proceedings. |
| Marketing Consent Records | For the duration of consent plus 3 years, to demonstrate compliance. |
| Analytics Data | Up to 24 months in identifiable form; thereafter aggregated and anonymised with no fixed retention limit. |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data disposal procedures.
92game implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:
92game operates under an international gaming licence and may transfer your Personal Data to Data Processors or affiliated entities located in countries outside your country of residence, including countries that may have different data protection laws than those applicable in Pakistan.
Where such transfers occur, 92game implements appropriate safeguards — including contractual data processing agreements incorporating standard data protection clauses — to ensure that your Personal Data receives a level of protection consistent with the principles set out in this Policy.
By using the Platform, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions other than Pakistan for the purposes described in this Policy.
Subject to applicable data protection law and the limitations arising from our legal and regulatory obligations, you have the following rights in respect of your Personal Data held by 92game:
Request a copy of the Personal Data we hold about you and information about how it is being processed.
Request correction of inaccurate or incomplete Personal Data held in your Account or our records.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected — subject to our legal retention obligations.
Request that we limit the processing of your Personal Data in certain circumstances, for example while a dispute about its accuracy is resolved.
Receive a copy of Personal Data you have provided to us in a structured, commonly used machine-readable format where processing is based on consent or contract.
Object to the processing of your Personal Data where it is based on our legitimate interests, including direct marketing communications.
To exercise any of the rights listed above, please contact the 92game Data Protection team via the contact details in Section 16. We will respond to verified requests within the timeframe required under applicable law. We may need to verify your identity before processing a data rights request.
The 92game Platform is strictly intended for adults. We do not knowingly collect Personal Data from individuals under the age of 18, or the higher minimum age required by our licence jurisdiction. Age verification is a mandatory step in the registration and KYC process.
If we become aware that Personal Data has been collected from a person below the applicable minimum age, we will immediately suspend the associated Account, delete the data, and where required, notify the relevant authorities. If you believe a minor has created an Account on 92game, please contact us immediately using the details in Section 16.
The 92game Platform does not include links to third-party websites for general browsing purposes. Where references are made to payment providers — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — these are contextual references to recognisable Pakistani payment services and do not constitute links to or endorsements of those providers' websites or services.
To the extent that any third-party services are integrated into the Platform (such as payment gateways or KYC verification providers), those services operate under their own privacy policies. 92game is not responsible for the privacy practices of third-party service providers beyond the data processing agreements described in Section 7.
92game reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, licence conditions or Platform features. The effective date at the top of this page will be updated to reflect each revision.
Where changes are material, we will notify you by email to your registered address or via a prominent notice on the Platform. Continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.
For questions, data rights requests, privacy concerns or complaints relating to this Privacy Policy, please contact the 92game team through the following channels:
We aim to acknowledge all privacy-related correspondence within 5 business days and to provide a substantive response within the timeframe required by applicable law, typically no more than 30 days for data subject access requests.
For responsible gambling queries, tool activations or self-exclusion requests, please visit the Responsible Gambling page or contact Support directly.
Six core commitments that define our approach to personal data handling on the Platform.
All data transmitted between your device and 92game is protected by TLS encryption. Account credentials, KYC documents, PKR transaction records and support communications are stored using industry-standard encryption at rest.
92game does not sell, rent or trade your personal data to advertising networks or data brokers. Your information is used only for the purposes described in this Policy — operating your Account, processing payments and keeping the Platform secure.
Marketing communications from 92game are sent only with your consent. You can withdraw that consent at any time through your Account notification settings or by contacting Support — no waiting period, no penalty.
We do not hold your data indefinitely. This Policy sets out specific retention periods for every data category — from KYC documents to analytics cookies — so you know exactly how long your information is kept and why.
You can request access to, correction of, or deletion of your Personal Data at any time. 92game will respond to verified data rights requests within legally required timeframes and will explain any limitations arising from our regulatory obligations.
Identity and age verification documents are collected only to satisfy our licence obligations, are stored with restricted access, and are retained only for the minimum period required by applicable regulations — never used for purposes beyond verification and compliance.
If you have any concerns about how your data is handled, or want to exercise any of your data rights, our support team is available 24/7 in English and Urdu. You can also review our full Terms & Conditions and Responsible Gambling Policy below.
🔞 18+ only — or the higher minimum required by the operator/licence jurisdiction. Gambling involves financial risk. Please play responsibly. Local laws may restrict gambling.